Privacy Policy

Last Updated: January 2025

1. Introduction

Traveler Cappadocia ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a booking, or use our travel services in Cappadocia, Turkey.

2. Information We Collect

We may collect the following types of personal information:

• Identity Information: Full name, date of birth, nationality, passport/ID number
• Contact Information: Email address, phone number, WhatsApp number, postal address
• Booking Information: Tour preferences, travel dates, number of participants, special requests
• Payment Information: Credit card details (processed securely through third‑party payment providers)
• Technical Information: IP address, browser type, device information, cookies
• Communication Data: Messages sent through our contact form, email, or WhatsApp

3. How We Use Your Information

• To process and confirm your tour bookings and reservations
• To communicate with you regarding your bookings, inquiries, and updates
• To provide customer support and respond to your requests
• To process payments securely
• To send promotional offers and newsletters (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and regulations

4. Data Sharing

We may share your personal information with:

• Service Providers: Balloon operators, hotels, transport companies necessary to fulfill your booking
• Payment Processors: Secure third‑party payment gateways for transaction processing
• Legal Authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmissions. Payment information is processed through PCI‑DSS compliant payment gateways.

6. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with a supervisory authority

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

8. Contact Us